Strong downtowns start with strong connections.

Think about what a Main Street Director does, and your brain might conjure pictures of events, economic development, historic preservation, or downtown promotions.

The less obvious answer? They manage relationships. A lot of them.

On any given day, a Main Street Director might talk with a business owner about an upcoming event, connect with a property owner about a vacant storefront, follow up with a prospective business, coordinate volunteers, update the board, and answer a question from City Hall.

That’s a lot of people (and a lot of conversations) to keep straight.


More than a mailing list

Traditional contact lists tell you someone’s name, email, and phone number. But effective Main Street work requires context.

Who owns which property? Which businesses participate in downtown events? Who has volunteered before? Who expressed interest in a project? Which stakeholders need to be involved in an upcoming initiative? Who needs a little wooing to get a donation or two?

Those connections matter because downtown revitalization doesn’t happen in isolation. It happens when the right people are brought into the right conversations.

Maestro helps Main Street organizations manage contacts alongside the businesses, properties, projects, and activities they’re connected to. Instead of treating people as names on a list, organizations can better understand how their community network fits together.


Relationship building, but intentional

Having all your context readily available can change the way you approach outreach.

Rather than sending every opportunity to everyone, you can identify the people most likely to care. When a new project begins, you can determine who should be involved. When an opportunity arises for a business or property, you have the information needed to make a connection.

Technology shouldn’t replace the personal relationships that make Main Street work, but it should make it easier to build them.

Because behind every revitalized property, successful event, new business, and completed project are people who made it happen.

Maestro helps you keep those people connected to the work, and to each other.