Frequently
Asked
Questions

Absolutely nothing! Maestro is entirely cloud-based meaning there is never any software to download or update. You can take Maestro with you and work from anywhere with an internet connection at any time!

Mac or PC, it doesn’t matter! We have built Maestro to work on the latest versions of Chrome, FireFox, Safari and Internet Explorer. As long as you have an internet connection, you’ve got Maestro!

Maestro is available for the low rate of $50 per month. This is per community, regardless of the number of users, businesses, or other information. $50 per month – so what are you waiting for?

Yes! Maestro is month-to-month with no long-term contracts or hidden fees. You can cancel anytime, and your subscription will end at the end of your billing cycle. Need help offboarding? Just reach out—we’re here to support you.

There is no limit to the number of users your organization can set up. As we continue to add tiers, you can always add and edit users based on your organization’s needs.

We have built a series of importers that help you get your work plans, business, contacts & properties into your Maestro system. You can click on the links above to download the templates.

There is no maximum number of work plans. Make sure you put everything into the Maestro system so that you can orchestrate your entire organization with ease!

Absolutely. Maestro lets you track and report on key metrics like new businesses, public/private investment, volunteer hours, and more. Coordinating programs can also pull data across multiple communities for impact reporting.

Yes! Maestro keeps institutional knowledge in one place. With user-friendly tools and centralized data, new team members can pick up where others left off—no digging through old files or reinventing the wheel.

Definitely. Maestro allows unlimited users per community, so you can give board members or volunteers access to only the areas they need. It’s a great way to collaborate without compromising control.

Yes! Maestro is fully cloud-based and works on any device with an internet connection—including your phone or tablet. Whether you’re in the office, on the street, or at an event, your data goes with you.

The short answer is very. We go to great lengths to ensure that your data is completely secure. Daily backups are stored securely to minimize risk of data loss. Data is encrypted in transit and at rest. For the long answer, check out our security statement.

Absolutely! We have prepared a series of tutorial videos that you can watch at your convenience. If you just want to practice you can always use our demo version as well.

If you would like some personalized training or have more questions, we encourage you to contact us today!

Of course! We have our talented team of Maestro experts standing by to help you with any of your needs. Whether a question, a problem, or just to chat about Maestro, we welcome your call! Our office is typically open M-F  8am-5pm Central time, but like you we don’t work typical hours so we encourage you to call us any time. If you leave a message, we’ll call you back!

Maestro Community Manager was built for downtown organizations by a talented team including former directors. We know the challenges you face and have built Maestro as a tool to help you not only meet those challenges but leave them in the dust!